How can we help?

Browse common questions below or reach out directly — we typically respond within one business day.

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Email us

For project inquiries, billing questions, or general support.

siqusoftapps@gmail.com

Project support

Active clients can reach their project lead directly via agreed channels.

siqusoftapps@gmail.com

Response time

We respond to all support emails within one business day, usually sooner.

Mon – Fri, 9am – 6pm ET

Frequently asked questions

How do I start a new project with SiquSoft?
Email siqusoftapps@gmail.com with a brief description of what you're building. We'll schedule a short call to understand the scope and send you a proposal within a few days.
What does a typical engagement look like?
Most projects start with a scoping and design phase (1–2 weeks), followed by iterative development sprints. We share working builds throughout so you can give feedback early and often. Projects are delivered with documentation and all source code transferred to you.
Do you offer ongoing maintenance or retainer support?
Yes. After project delivery we offer monthly retainer plans that cover hosting management, dependency updates, bug fixes, and small feature work. Ask us about retainer options during your project kickoff.
Who owns the code at the end of the project?
You do. All intellectual property developed for your project transfers to you upon final payment. We don't retain rights to your code, data, or designs.
What technologies do you work with?
Our team works across the full stack: React, Next.js, Node.js, Python, Swift, Kotlin, AWS, and more. We choose tools based on what's right for the project, not what's trending. Let us know your constraints (existing stack, team skills, hosting) and we'll recommend accordingly.
How do billing and payments work?
Fixed-scope projects are billed in milestones (typically 50% upfront, remainder on delivery). Retainer plans are billed monthly. We invoice via email and accept ACH, wire transfer, and major credit cards.
I have a privacy question — who do I contact?
For anything related to your personal data or our Privacy Policy, email siqusoftapps@gmail.com.

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